Sand Hills Casino: Privacy Policy and Personal Information

Sand Hills Casino

This guide explains key privacy considerations for visitors and Gold Club members at Sand Hills Casino in Carberry, Manitoba. Personal information may be needed for membership, age verification, prize claims, or promotional participation. The casino's own privacy notices and applicable laws determine exactly how information is collected, used, stored, and disclosed.

Sand Hills Casino is a land-based venue and does not operate its own online gambling platform. Be cautious of websites using the name "Sand Hills Casino Online" that ask you to register, upload identification, or enter payment details.

1. Introduction

Visitors should review the casino's official privacy information before providing personal details. This page is a general guide, not a substitute for the casino's full privacy policy. Providing information for membership or a promotion may be subject to separate terms and notices.

2. Information Collected for Membership and Promotions

When registering for Gold Club membership or entering an eligible promotion, you may be asked for information needed to confirm your identity and administer the service. The exact requirements depend on the activity.

Potential categories include:

• Identity details: information needed to verify age or eligibility.
• Contact information: details used for membership administration or prize notifications.
• Membership records: Gold Club account details and eligible reward activity.
• Promotion information: details required to enter a draw or claim a prize.

Provide only the information requested through official casino channels. If you are unsure why a detail is required, ask staff before submitting it.

3. Identity Verification

Sand Hills Casino may need to verify a visitor's age or identity for entry, gaming, membership or prize claims. Keep valid identification available when visiting and follow the instructions given by authorised staff.

The casino's current published visitor information does not establish a universal document-retention period for every category. For details about storage and deletion, consult its official privacy information directly.

4. How Personal Information May Be Used

Depending on the service involved, personal information may be used to administer membership, confirm eligibility, provide rewards, process prize claims, respond to enquiries or meet legal obligations. Information supplied for one purpose should be handled according to the applicable privacy requirements and the notice provided when it is collected.

Do not assume that every type of information is collected for every visitor. The information needed for a Gold Club account may differ from what is required to enter a promotional draw.

5. Cookies and Online Tracking

The official Sand Hills Casino website may use standard website technologies to support functionality or understand how visitors use its pages. The specific cookies, analytics tools, and marketing technologies in use should be confirmed through the website's current cookie or privacy notice.

• Essential technologies: may support basic website functions.
• Analytics: may help assess website performance and visitor navigation.
• Marketing tools: if used, may support promotional measurement or communications.

You can review your browser's privacy settings to manage cookies. Blocking certain cookies may affect some website features.

6. Sharing of Information

Information may need to be shared with service providers or other parties where necessary to operate a service, administer a promotion, protect against fraud or comply with legal requirements. The precise recipients and circumstances depend on the activity and the casino's applicable privacy terms.

If you are asked to provide personal information to a third-party promotion partner, check who is collecting it and why before proceeding.

7. Data Security

Take care when providing identification, contact details or membership information. Use the casino's official website and verify that you are communicating with the venue rather than an impersonator.

No digital system or method of transmission can be guaranteed completely secure. If you suspect that your information has been misused, contact the casino through its official contact details and consider the relevant privacy-reporting options.

8. Data Retention

How long personal information is kept depends on the purpose for which it was collected, the applicable privacy requirements and any legal record-keeping obligations. Closing or ceasing to use a membership account does not necessarily mean that all related records can be deleted immediately.

For a specific retention period, request clarification from the casino rather than relying on an assumed timeframe.

9. Your Privacy Rights

Depending on the applicable law and the type of record, you may be able to request access to personal information or ask for inaccurate details to be corrected. You can contact the casino to ask how to submit a privacy request.

• Access: ask whether personal information is held about you and whether it can be accessed.
• Correction: request correction of inaccurate details.
• Marketing preferences: ask how to change or stop optional promotional communications.
• Privacy concerns: request information about the appropriate complaint process if your concern remains unresolved.

Some records may be subject to legal retention requirements or other lawful exceptions.

10. Marketing Communications

If you provide contact details for membership or a promotion, ask how they may be used for updates and marketing. Where optional promotional communications are offered, check how to change your preferences or unsubscribe.

Essential messages relating to membership or a prize claim may be handled separately, subject to the applicable rules.

11. Children's Privacy

Gambling at Sand Hills Casino is restricted to people aged 18 or older. The casino may request identification to verify age. Anyone under 18 must not participate in gambling activities, and visitors should follow staff instructions regarding age-restricted areas and services.

12. Changes to Privacy Information

Privacy notices and information-handling practices can change. Check the official Sand Hills Casino website for the latest published details and contact the casino if you need clarification about a particular use of your information.

13. Contact

For privacy-related questions, membership enquiries or concerns about a suspicious website, use the casino's official contact channels.

Privacy reminder: Do not upload identification or enter banking information on unofficial sites claiming to offer Sand Hills Casino online play. The casino warns about impersonation attempts, and its physical Gold Club membership should not be confused with an unrelated online account.